Customer Service

At Grand Arcade we aim to please! If our customers are happy then we are happy! We have a dedicated and enthusiastic Customer Service team whose sole purpose is to make your shopping experience enjoyable, rewarding and stress free.

Located in the mall, next to Marks & Spencer, the staff at our Customer Service Desk are on hand to help you. At the Customer Service Desk you can drop off your dry cleaning for Wigan Dry Cleaners, enquire about lost property, hire a wheelchair for free, obtain literature on tourist information and forthcoming events, signings and competitions as well as purchasing Gift Cards, also Bags for Life and Umbrellas.