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9AM - 5:30PM

Lockdown Information

COVID-19 UPDATE – 4th November 2020

In light of the latest Government COVID-19 announcement of a national lockdown starting Thursday 5th November, Grand Arcade is open for those businesses that provide essential goods, takeaway or click & collect services.

Stores open at Grand Arcade are;

Boots, Superdrug, WHSmith/Post Office, HSBC, Poundland, Holland & Barrett, Eurochange, The Perfume Shop (Click & Collect only) and Waterstones (Click & Collect only)

While our dine-in cafes will be closed, some will be operating a takeaway only service;

Costa Coffee, Muffin Break and Caffe Nero.

Please check retailers‘ social media channels and websites for news on individual opening times as these may vary. At busier times you may need queue, and we would appreciate your patience and support.

The main entrance on Standishgate and the doors via Crompton Street car park will remain open, all other entrances are closed.

The Customer Service Desk will now remain closed. Gift cards can be ordered via our website.

The public toilets will be open as usual.

Crompton Street car park will remain OPEN  from 7am to 7pm Monday to Saturday and 9.30am to 5pm Sunday and Millgate car park will be CLOSED for the duration of lockdown.

When visiting the centre, we do ask you follow our guidelines.

  • Please ensure you are wearing your face covering correctly when you enter the centre make sure your mouth and nose is fully covered. (exemptions apply)
  • Sanitise your hands when entering the mall
  • Social distance by staying 2m apart.
  • Follow the one way system in place
  • Do not visit Grand Arcade if you have any COVID-19 symptoms.

Please be kind to our staff and retailers, we are here to help you and ask that you follow any guidance they may be offering.

Thank you for your on-going support, we send our well wishes to you and your loved ones and we look forward to welcoming you back soon.