Grand Arcade is fully accessible for the needs of our disabled customers as we strive to make their shopping experience effortless and enjoyable.
Disabled facilities are available in the customer toilets which are located on the upper mall. Access to the upper mall is available via the lifts and escalator located in the Centre of the mall.
Our staff are on hand should any customer require further assistance whilst they are shopping with us.
A virtual tour of Grand Arcade has been created to assist those who wish to familiarise themselves with the shopping centre before they visit. This will aid them to gain a better understanding of the layout as well as the facilities available on site and what to expect at the venue.
The iRoam programme has been designed by Access Social, a Leigh based technology company, which has been backed by Wigan Council. It offers video walkthroughs of locations along with the real kind of noises that people can expect to hear which is of particular benefit to those with autism.
Watch a virtual tour of Grand Arcade below: