facebook twitter instagram
9AM - 5:30PM

Terms & Conditions

Please note that access to and the use of this website is subject to the following terms and conditions. By using this website users are agreeing to be bound by such terms and conditions. Users returning to this website are advised to check these terms and conditions as Grand Arcade reserves the right to change them from time to time without notice.

Copyright © 2015 Grand Arcade. The copyright in all material stored displayed and accessible on this website is either by Grand Arcade or duly licensed from third parties and protected by copyright laws. All such rights are reserved.

Users of this website may copy any material from this website for the purpose of communicating details about Grand Arcade and its business activities but for no other purpose and shall not republish, store or reproduce any such material for the benefit of any third party or its business activities, including without limitation (a) use for advertising, brochures, editorial publications and (b) incorporating into or storing in any other website or in any electronic retrieval system, without the prior writtenconsent of Grand Arcade.

Except as expressly provided, nothing in this website shall be construed as conferring any license or right under any copyright of Grand Arcade.

Grand Arcade logo and “Grand Arcade” are registered trademarks of Grand Arcade. Nothing in this website shall be construed as conferring by implication or otherwise any license or right to use any trade mark of Grand Arcade.

All other product or company names and devices, logos, icons, graphics or designs referred to on the pages of this website are the trade marks of their respective owners and are exhibited only in such a manner as is intended to be for the benefit of such trade mark owners and Grand Arcade intends no infringement of such trade marks.

Grand Arcade shall not be liable for any costs, losses, expenses or damages whether direct or indirect, special, incidental or consequential damages (including loss of profits, business revenue or goodwill) arising from the use or access of or inability to use or access, interruption or availability of this website (including any third party linked website) its operation or transmission, computer viruses, loss of data, reliance on material contained on this website (including any third party linked website) or otherwise in respect of its use.

In addition, Grand Arcade shall not be liable for any third party content submitted or accessed from this website (including material submitted by users) and accordingly, any opinions, advice, statements, services, offers or other information submitted by users, are those of the respective authors and any reference on this website to any persons, products, websites or services does not constitute or imply their endorsement or recommendation by Grand Arcade, its employees, agents or sub-contractors.

This website is provided on an “as is” and “as available” basis and Grand Arcade makes no representations or warranties generally about the information included on this website or any linked third-party websites. All reasonable efforts have been made to ensure that descriptions, dimensions, references to condition, necessary permissions for use, occupation and other details given are accurate, however there may be inadvertent inaccuracies, omissions or errors and it is recommended that users satisfy themselves by inspection or otherwise as to their correctness. Any decisions based on the information contained on this website (including any linked third party websites) are the sole responsibility of the user. Grand Arcade reserves the right to make modifications to the material on this website without prior notice.

Users agree to use this website only for lawful purposes and are prohibited from posting on this website any unlawful, harmful, abusive, threatening, harassing or defamatory material of any kind.

Grand Arcade will use reasonable endeavours to keep secure all information which users input on this website (including any linked third party websites) although it cannot fully guarantee such security as the Internet is not a secure medium of communication. Grand Arcade is not, and will not be, responsible for any damages the user may suffer as a result of the loss of confidentiality of any such information.

The terms and conditions of use of this website shall be governed by and construed in accordance with the laws of England and the English courts shall have non- exclusive jurisdiction over any dispute relating to these terms and conditions or the use of this website.

Sharing is caring, that’s why we love our social media pages. We want you to enjoy them and get engaged. Our Facebook and Twitter pages are the best place to stay up to date with key information, offers and trends from Grand Arcade.

Our team encourage you to get involved, share your opinions with us and our followers and enjoy reading all your comments. Feel free to contact us through social media and we promise we’ll try our best to get back to you within 24 hours. Our pages are monitored during normal office hours; however, at the weekends our social media boffins are away from their desks so they may not receive your message until Monday morning. That said, they are a pretty committed team and may well be monitoring in their spare time, if you are lucky enough to receive a weekend response then you should feel pretty special.

When you are in our centre, if you see something funny or cute or have a video to share with us, let us know, we’d love to pass it on and it makes our boffins feel that little bit more loved … and who doesn’t want to feel loved?
But … please be aware of these rules;
1. Abusive behaviour, bullying, racism, sexist comments, swearing and any other generally mean behaviour will not be tolerated.
2. Posting your own, unapproved marketing or promotional material or links to unapproved websites, is not considered good behaviour.
3. We don’t like liars either, be honest with yourself and others, don’t steal their property and don’t mislead.
4. Spam … those horrible, repeated messages which often contain viruses are not welcome here. On the other hand, if you want to send us some meat that is conveniently packed in a tin, we’d love to receive it. You can find our address on the website.

If you can avoid breaking these four little rules then we look forward to a long and happy relationship. Should you anger our boffins by breaking any of the above we reserve the right to ban you from our social media pages, although we really hope we never have to do so. Thank you so much for reading through these codes of conduct and we look forward to welcoming you into our community.